A Day in the Life, But the Past Isn't Done with Us, Telling Stories, The Wild Wild Web

Why We Love Serial… and May Eventually Hate It

You love them now… but will you always?
You love them now… but will you always?

Spoiler alert, kind of: I will make reference to anecdotes about this show through its current airing, which is Episode 9, but probably not say anything that actually ruins your listening experience of the show, yet. More spoiling might be admonitions about how the show can’t end in a satisfying way and thus you are setting yourself up for disappointment, which is inevitable but probably worth it.

If you consider yourself a reasonably informed denizen of the Internet, you’ve probably heard about Serial, the podcast spun off from wildly popular two-decade-running PBS radio show This American Life (TAL). The co-producers, Sarah Koenig and and Julie Snyder are pictured above, sandwiching Ira Glass, who needs no introduction. Serial bills itself as kind of the inverse of TAL – instead of each show covering one theme and itself fragmented into different lenses for that theme, Serial is one story stretched out over a whole season, however long that ends up proving to be. It’s unclear whether they pitched it as a radio show initially and no one would take it, whether they are leveraging podcast listenership to join TAL on the radio in future, or whether they believe radio is dying and are trying to just start with the future medium of audio audiences.

Whatever their motives behind the show design, there can be no mistaking the success of the model as it is currently being unrolled. Odds are that if you’ve heard of Serial, you’ve listened to it and that if you’ve listened to even one show, you’re totally hooked. Not only do I find myself in this category as of writing, but I have read an uncanny number of Facebook posts and even blog posts about people not just listening to Serial, but building an increasing portion of their mental energy around it, including looking forward to, of all days, Thursdays, when new episodes are released. It’s weird for something without a visual component to have this kind of hold on the web’s collective consciousness, perhaps weirder still that it is almost entirely about something that happened more than a decade ago.

If you prefer non-anecdotal evidence, just plug the word Serial into GoogleNews. Most recently noted, the show is breaking podcast download records and just made an appeal for donations to fuel a second season. Heck, even their one early-season sponsor ad became a viral phenomenon.

So what makes this show so great? And perhaps more pertinently, so popular, so captivating at this moment in Internet history?

Let’s start with the obvious. The show centers on a murder mystery. This nation loves a good murder mystery. The English-speaking world, since Agatha Christie and Arthur Conan Doyle opened the genre with still our best examples, really loves a good murder mystery. We have board games, movies, books, and little parties-in-a-box that regularly renew our love of the theme of the murder mystery. Murder mysteries are so ubiquitous in our culture that TAL once did a whole show in 2007 asking the question how people whose lives have been impacted by actual murders can go through their lives afterwards given the prevalence of such themes. “I can’t watch Law and Order,” notes interviewee Rachel Howard at the opening of the show, “or play Clue or, y’know, go to a murder mystery dinner theater.”

We love us some murder. But even more than that, we love us some unsolved murder. Or more pertinently, the wrongly convicted. I’m hardly in a place to critique the phenomenon, given that it is my favorite movie of all-time, but the cultural significance of The Shawshank Redemption cannot be overstated. As of now, it is currently considered the best movie of all-time on IMDB. Proving either (or perhaps both) that I have excellent taste or am extremely mainstream/unhip. (Let me know when I should note that I liked Shawshank “before it was cool”, decrying its Oscar loss, live, to Forrest Gump, which currently ranks 15th on that IMDB list. Which, along with Pulp Fiction [#5] mostly proves that 1994 was a really great year for film.) And as well all know, Shawshank centers around the incredible struggle, endurance, and ultimate redemption (spoiler alert? it’s right in the title…) of someone wrongly convicted for murder.

The first problem here might be that we don’t know Adnan Syed, co-protagonist (along with host Koenig) of Serial’s first season, has been wrongly convicted for murder. We know he’s been convicted and we know that Koenig really wants to believe he is innocent. In more recent episodes, we can hear Koenig sort of struggling against some of the best evidence for Syed’s guilt, expressing surprise that the investigation is deemed adequate to good by an independent detective, or agonizing about the question of who else could possibly have committed the crime. Through 9 episodes, and even from the outset, we get the sense that Koenig really does have a horse in this race, despite clearly wanting to be objective. And after all, her avenue to the case was the purportedly innocent convict, while those who testified most stringently against him and even the victim’s family have refused to go on the air for even one word.

But then there’s a backdoor possibility that might be even more intriguing, one that Koenig deftly sets up into a dichotomy with our favorite storyline of the long-suffering innocent convict. Which is that Syed is a psychopath or a sociopath, some sort of mastermind of manipulation and evil genius who convinced the world that he was incapable of such an act directly before and after committing said act, the one which we consider most heinous in our society. This is the case that we hear the state present, and more pertinently in the latest episode, that the judge herself admonishes Syed for being guilty of. “You used that to manipulate people,” she says after listing Syed’s many gifts and talents, including a guileless seeming charm, “and even today, I think you continue to manipulate even those that love you.”

I don’t think I’m the only one who finds this possibility especially tantalizing. Not only because this setup – namely a high school student whose friends and family are all shocked to learn what he’s been accused of and who may or may not be guilty – is the premise of the first half of my first novel, Loosely Based, but because of my own high school history which may have helped partially inspire that premise. If Adnan is guilty, I dated the closest equivalent of him that went to my high school. It was my first serious longish relationship in my life and it had an overwhelming impact on everything that followed in the development of my romantic and social existence. It was my junior year and she was a pathological liar, an effective one, someone who convinced the entire elite school that she had a forthcoming book on the Israeli-Palestinian conflict being published by Harvard University Press. She was not as charming or universally liked as Adnan, but she definitely had people snowed and left a trail of incredulity in her wake when the truth came leaking out at the edges. Though the only person who really got hurt by any of it in a meaningful way was me.

I’ve referred to her from time to time on my webpage, using my moniker for her of PLB, a resentful nickname from the decade-plus between her absenting herself from my life in a devastating way in 1997 to our four-hour meeting in October 2010. And I see no reason to start using her full name here now, if only because she has since reinvented herself and her life entirely, again, and I probably no longer think she should be saddled with a series of terrible decisions she made at sixteen on Google. Although, I dunno. I go back and forth on that one, as I do about her ultimate motivations. She did such a good job convincing me that she had changed and grown, but then made a series of decisions again in the year following our reunion that just seemed so explicable as part of the old her. I decided pursuing further communication was unwarranted, or at least unnecessary, if not dangerous. The problem, ultimately, is that I think she liked the mystery and the impact she had on people, even then in 2010, as much or more than she liked anything else about herself or her interactions. That for all its garbage and toxicity, maybe she was never so alive as in our junior year in high school, exacting awe and terror from so many, reveling in the pile of sleepless lies that required so much energy to seemingly effortlessly maintain.*

I do not want this post to get sidetracked into recollections from my own high school years, but I have a hunch that you have made your listening to Serial somewhat or almost entirely about that as well. This is part of the magic of this story. We Americans just about all went to high school and it remains a period of time both iconic and almost universally traumatic. The universality of high school as an experience and, more vitally as a larger-than-life cultural Experience in America makes a murder mystery set in the midst of that time both startlingly unique and overwhelmingly captivating. You have probably all identified your own Adnan, or closest facsimile, from your years between 14-18. You have recalled the key incidents or scandals of that time in your life and compared them to this. You have wondered how your friends would have reacted had you been charged with some heinous deed.

There are other tricks and quirks that make Serial amazingly gripping. Something I haven’t seen anyone else discuss is the music, which is regularly stuck in my head and could not possibly be more perfect for an ever-deepening mystery with plenty of twists. Even the name, Serial, evokes the notion of a serial killer, as well as a hard-boiled series of detective novels that people devour like the cheap filling breakfast food so many of us grew up on (cereal). These additional assets may seem trivial, but when one is just starting a show or cultural phenomenon, small things like name, logo, and music make a big impact.

And then there’s the slow time-release of the episodes. Which, to be fair, is the norm and not the exception in these kinds of things – only books, movies (though increasingly less so with the rise of sequels, trilogies, and whatever endlessness you want to attribute to comic-book franchise films), and Netflix TV are released all at once. Koenig herself in a recent interview said the tactic is as old as Dickens and certainly most every mystery that really hooks us in comes out in installments to keep our attitude in eternal suspense. But the problem here is that the periodic nature of Serial that has catapulted its success is also endemic to what I see as its very likely undoing.

Here’s the problem: we’re not going to get a satisfying conclusion to the story of Adnan Syed and the murder of Hae Min Lee. We’re not. There is an extremely scant possibility that this podcast’s delving and outrageous popularity combine to prompt the real killer to make a stunning confession, or Adnan to collapse beneath the weight of his guilt and confess, or, I guess, Hae Min Lee’s suicide note to be found. Even the slightly more realistic but still unbelievably unlikely possibility of Adnan getting a new trial or even exonerated would not exactly be a resolution unless we had an admission from or at least conviction of someone else. And the very doubt that makes the podcast so damn compelling now as it’s being released will make its conclusion equally disappointing. Because, in the end, we’ll never know.

Murder mysteries basically never end this way. The only one I can really think of that leaves so much of the ending unresolved is In the Lake of the Woods, Tim O’Brien’s masterpiece that remains one of my favorite all-time books. I’m sure there are others – I’m actually not a huge mystery reader. But in a fictional story of murder, we can kind of revel in the uncertainty the way we revel in the entire plot, knowing that our squirming and writhing is like that in a horror-movie theater – namely, it is fake. It is concocted for our entertainment with no real-world impact on real lives. And just as putting people through a real-life horror movie scenario would be abhorrent, so I think we will wind up feeling quite cheated by having to live with the uncertainty of whether Adnan Syed is either a wrongfully convicted innocent, continuing to rot away his life in prison or a dangerous sociopathic killer who has managed to convince much of America and a plucky upstart podcast’s staff that he is innocent.

The extremity of that binary in the dichotomy is profound and part of what marks trouble for Serial and our feelings about it long-term. Adnan Syed cannot ever be just a nice-ish guy who may or may not have killed his ex-girlfriend who we then feel ambivalently about. He is either a murderer or among the wrongfully convicted. This binary is what attracts us so powerfully to stories of the exonerated, since they have had to live as the former for so long, but are actually the latter. It is the most horrific nightmare our society produces for its citizens, the social and public equivalent of being buried alive, being reviled and rejected by (almost) all as an utter degenerate, subjected to all indignities, only to be a veritable saint for suffering through the consequences of the damned with head held high. Adnan is either this heroic mystical figure in our world, or he is the diametric opposite. Not only a murderer, but one who would insidiously use all of our emotion and intellect against ourselves to convince us of his heroism. Someone whose pre-emptive betrayal of our trust puts him somewhere equivalent to the devil in terms of malice aforethought and negative impact on our faith in humanity.

But we will never know. Most of the narrative power that drives us to wait expectantly for the next installment of Serial is the idea that we will find out more next week and that this is all eventually going somewhere. That even in our own minds, we can decide if Adnan is innocent or guilty and decide what we think of it. But Serial has done such a good job riding this middle ground and building this uncertainty that few smart listeners will ever really be able to decide. And I promise you that Sarah Koenig isn’t going to make up her mind at the end either. We will be left with a story without an ending, which might be tolerable if there were not real people out there, if there were not a real Jay and a real Hae’s family and a real Adnan Syed sitting in jail.

And if there is a resolution, it’s not likely to be much better. This chance is unspeakably slim, but it could be that Serial finds the smoking gun somehow and either gets Adnan’s admission to the crime or some irrefutable piece of evidence against him. In which case, 95% of you will hate Serial thereafter. You will hate it because it fueled Adnan’s deception of the world, brought it to a high platform, broadcast his protestations of innocence to the world. You will feel betrayed, but you didn’t know or trust Syed personally. You trusted and felt you knew Koenig and the staff of Serial. And you will hold them responsible for this betrayal, for the malice and sociopathy of Syed himself. For the doubt and lack of trust this builds into your life, for the damage done to the mythos of the exonerated and the wrongfully convicted. You will hate Serial and you will stop listening and you will be mad.

If the converse happens, you will likely also hate Serial, unless it actually gets Adnan Syed sprung from prison. Because then it will just leave you with this searing, near-provable injustice that is never corrected. With this idea that we all know he’s innocent, but he’s never getting out. Which is not a satisfying end to the story. Imagine Shawshank with Andy Dufresne getting to be Red’s age, or Brooks’, never tasting freedom, growing harder and more bitter with each year as he continued to do the warden’s bidding. Then make it real, knowing Andy is a real person who is really out there.

Yes, if Serial actually unearths the evidence that gets Adnan Syed out, then you will love it forever. But I think this is beyond any realistic possibility. And in the matrix of possibilities, where total uncertainty fills up about 98% of the squares, it’s not really worth considering. I think all of the other outcomes are far more likely and all of those lead to a slow, creeping resentment of Serial for bringing us this story without an ending, or one that leaves us mad.

Then we get to the issue of season two. Given all the above and the fact that Koenig and Co. must be aware of this reality, it’s not really surprising that the big appeal to fund a second season was made today and not, say, at the end of the highly successful first season. (Yes, I guess they have to start on season two before season one is over, perhaps, but I think they have some sense that this may be peak popularity for the show.) Say I’m wrong about all the disappointment you feel coming out of the above and the show somehow pulls a rabbit out of a hat to leave you feeling both satisfied with that season and wanting more of the same. Well then, you are basically guaranteed to be disappointed.

Serial can’t pick another murder mystery, unless it just wants to be the murder mystery show, which is not what the “one story, told week by week” theme seems to aspire to. So already it will have blown perhaps the most successful formula for a weekly installment show. Indeed, they probably can’t pick much of anything that resembles a mystery without just getting typecast. But if they don’t pick some kind of mystery, then the very allure that got us listening will quickly disappear. The comparisons will inevitably ensue of how fascinated we were by season one and how drab the comparative predictability or sedateness of season two is. When combined with what I argue above is the almost guaranteed disappointment of how the first season ended, excitement about this new debut podcast is likely to plummet.

Especially when I am just skeptical that they can find a story as intricately compelling and intriguing as Adnan’s, murder mystery or no. It’s clear they don’t have a second story lined up yet, or even the idea hashed out. Koenig was clearly intrigued enough about this story that it justified the entire idea for a spin-off since it would take more than just one TAL episode to tell it. But given the stories swirling about how unprepared they were for the runaway success the podcast has had and how that, in itself, has impacted the story, I really doubt they’re ready with something that can trump or even come close to the enthrallment of this season. And thus they will go from the greatest formula of success (the unexpectedly great) to the greatest formula for disaster (the hyped disappointment).

Indeed, our expectations determine so much of whether we will like or dislike something. Nothing is ever so devastating to us as something we think will be great and winds up being less than our expectations. This is what makes betrayal perhaps the most awful thing a person can experience – it is not just the trauma of the loss, but the fact that it is so different than our expectation of trust, that makes it so painful. This is why we have sleeper hit movies and big-budget disasters – the former surprise us and exceed non-existent expectations, while the latter are probably better than we think, but fall so short of expectations that they seem almost like betrayals. This is why we have a mystique around underdog stories (arguably Koenig’s best possible hope for recapturing the magic of season one), because they are not just about victory, but victory that no one could have expected.

But the other thing that will be hard to recreate about Serial (and something that, if I’m right about the negative impact of the inevitable ending, they won’t want to try to recreate) is the liveness of it. At the time she’s been making the shows, Koenig does not know if Syed is guilty or innocent. We are living this story and its agonizing twists right alongside her. If she chose another story, say, the rise of the underdog Rutgers University Debate Union and its improbable run to National Finals, the same people who’ve created the Serial subreddit would have looked up the ending and discussed it by the time they’d heard the end of episode one.

So all Koenig has to do is successfully end Serial’s first season with the exoneration and release of Adnan Syed, then find another story that is (a) happening live or so obscure as to be un-Googleable, (b) not a mystery but has the same appeal of a mystery, (c) just as compelling, twisty, and uncertain as Syed’s story, and (d) has a resolution that is more satisfying than any alternative to Syed’s exoneration/release would be.

I don’t envy her this. Though I do envy her success as a storyteller and wish her the best, despite my predictions of Serial’s downfall in our hearts. I certainly don’t think she or her staff can be blamed for us eventually growing to dislike Serial, if I’m right about that. She found an amazing story and is telling it really well and deserves all this following. I just feel like I have to warn her that we’re all likely to turn on her by this time next year. But make no mistake, I’ll be listening every Thursday in the hopes that I’m wrong.


*I also note that, which I am footnoting so as not to further derail the narrative of the main point of this post, she was a regular reader of this blog and probably still is and I think about 45% chance I have an e-mail in the next week either protesting this characterization or, possibly, saying she happened to move to Baton Rouge eight months ago and we could reprise our coffee. To which I guess I will pre-emptively say: I don’t even know anymore. I remain quite grateful for the semblance of resolution and repair that was done in the brief series of meetings that fall, but the palpable danger and alarm I feel about that individual is still literally breathtaking. And whether that is mostly of her construction or mine is part of what makes the idea of mysteries and sociopaths so dramatically interesting in the first place. After all, when I saw the movie Gone Girl earlier this fall, I was torn between the similar reactions of “I’d find that totally farcical if I hadn’t known PLB” and “there are more of them out there!” And honestly, Gone Girl is the same runaway success that Serial is for largely using the same formula, including a possibly wrongfully accused murderer and a wanton sociopath who is very convincing. But we get to know what happens in the end, mostly.

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