{"id":4248,"date":"2023-07-27T22:30:41","date_gmt":"2023-07-28T02:30:41","guid":{"rendered":"https:\/\/bluepyramid.org\/storey\/?p=4248"},"modified":"2023-07-27T22:32:10","modified_gmt":"2023-07-28T02:32:10","slug":"pulling-hens-teeth","status":"publish","type":"post","link":"http:\/\/bluepyramid.org\/storey\/archives\/4248","title":{"rendered":"Pulling Hen&#8217;s Teeth"},"content":{"rendered":"\n<p>I called my dental insurance today and officially designated my chosen dental provider as my dental provider. It wasn&#8217;t a big thing, but it was a thing I needed to do and I did it today.<\/p>\n\n\n\n<p>The need arose because I&#8217;d mistakenly presumed, early last month, that I could just show up to a dentist that was publicly listed as taking my specific insurance plan and get care. And then that when I checked in and they ran my insurance and said &#8220;all good&#8221; that this meant I was, in fact, all good. I did the x-rays, gagging and choking all the way. I did the crazy new technology where they scan all your teeth with a memorizing camera and the three-dimensional full-color digital image gets mapped on the screen in front of you, as though your chompers were the surface of a distant planet on which NASA had one good shot at choosing a landing spot. I got the upselling consult with the dentist, who mentioned that I was a great candidate for their version of Invisalign and, after just a year of constant constriction, maybe my migraines would be <em>better<\/em> in the long-term. And only then, when I went to billing and scheduling, slightly disappointed that two full hours in a variety of chairs hadn&#8217;t even gotten me a cleaning, did the person hit me with the bombshell:<\/p>\n\n\n\n<p>&#8220;So you don&#8217;t have insurance? You&#8217;re doing this all out-of-pocket?&#8221;<\/p>\n\n\n\n<p>Not only do I have dental insurance, I&#8217;ve been dutifully paying the family premiums for nearly two full years of gainful employment while cashing in on all of one (1) check-up for my son. Now to be clear, that&#8217;s not <em>their<\/em> fault. I could have been getting dental care here, there, and everywhere. I have a long and tortured history with dentistry, some of which I&#8217;ll delve into, and I&#8217;d just gotten a bunch of work done before we left West Virginia, and I had a new child and new job in the still ongoing pandemic. There&#8217;s every reason in the world to put off one&#8217;s teeth, especially when one&#8217;s history with them is so tormented. <\/p>\n\n\n\n<p>Part of the problem is that teeth are one of those things that one doesn&#8217;t know how long or how well one can afford to defer them. My father died worrying a little about his teeth, thought admittedly he was worrying about everything at that point. His best friend in high school, a friend he retained well into his 30s, became a dentist. &#8220;He used to just talk about people who totally neglected their teeth. It was awful, disgusting,&#8221; he related to me after their friendship had more or less ended. &#8220;Garbagemouths, he called them.&#8221; A few weeks before his death, my dad sadly admitted to me &#8220;I worry about my teeth. It&#8217;s like Larry used to say, I&#8217;ve just become a garbagemouth.&#8221;<\/p>\n\n\n\n<p>I&#8217;m not that bad yet, but I&#8217;m still insured even if I&#8217;ve neglected the insurance. So I blanched and balked and said &#8220;No, I have insurance. The woman at the front said it went through!&#8221;<\/p>\n\n\n\n<p>&#8220;I&#8217;m not seeing anything here. Let me see your card.&#8221;<\/p>\n\n\n\n<p>I don&#8217;t have a card. Cards are expensive for the insurance company to print and send. I have a faded paper printout of a card, grainy gray 6-point font as their aesthetic choice. &#8220;Oh you have an HMO. I think you have to designate a provider.&#8221;<\/p>\n\n\n\n<p>&#8220;Great. I&#8217;m here. I designate you.&#8221;<\/p>\n\n\n\n<p>&#8220;No, no, you have to call <em>before <\/em>you get the treatment.&#8221;<\/p>\n\n\n\n<p>My stomach dropped to my shoes as I tried to calculate the costs of all those x-rays, all that time with the NASA scanner probing my gums. &#8220;So, wait? I&#8217;m on the hook for everything today?&#8221;<\/p>\n\n\n\n<p>&#8220;Oh no, we wouldn&#8217;t do you like that. You just call the number and we&#8217;ll get you taken care of.&#8221;<\/p>\n\n\n\n<p>I sighed audibly. That we could work with.<\/p>\n\n\n\n<p>I expected to call the next day. But that day, I unexpectedly won an award at work and we went out to a lovely Thai dinner in Manayunk. And then it was Friday and I got swept up in the weekend. And the next week, we flew to Disney World. And the next week I had to catch up from taking time off to go to Disney World. And the next week I had a thousand deadlines. And on the Friday of that week, my dad died while we talked on the phone at 9:00 Eastern (7:00 Mountain).<\/p>\n\n\n\n<p>It&#8217;s taken me till today to get over the inertia and call about my teeth. And tomorrow, I have to actually call the provider back and report that it took me 50 days, but here I am, ready to get my cleaning and fix my broken tooth, and then maybe fill a couple cavities and then, no, thank you, I&#8217;m good without the alignment service. I&#8217;m worried that it&#8217;s been long enough that they&#8217;ll want to redo the x-rays.<\/p>\n\n\n\n<p>My dad wouldn&#8217;t have let me get the x-rays in the first place. He shepherded me around to most of my many dental appointments as a child. They always wanted to get the x-rays and he was terrified of the radiation and what it would do to me, a son of a mother who&#8217;d gotten breast cancer, a son of duck and cover and the atomic age. It almost became routine, we would check in, fill out the forms, they&#8217;d ask me to step back this way and put on a lead apron, and my dad would start asking questions. &#8220;Why does he need this? Can&#8217;t you just look at his teeth? No, we&#8217;re not doing the x-rays.&#8221; Sometimes the dentist would back down and begrudgingly look in my mouth or do a cleaning, usually to say he needed to pull teeth but couldn&#8217;t without x-rays. Sometimes the dentist would refuse to do anything more and we would leave. At least once, the dentist convinced my father to allow two small x-rays on a very narrow part of my jaw for a particular procedure.<\/p>\n\n\n\n<p>My adult teeth came in in a second row like shark teeth, behind my baby teeth, trying to coexist rather than dislodge them as nature intends. I had tens of them pulled by the time I reached my teens. A few fell out naturally, but the ritual of wiggle and gently pull or have them come out in an apple or piece of candy wasn&#8217;t much of my childhood. The tooth fairy&#8217;s visits were hard won in my house, the result of procedures denoted by lots of novocain and a little blood (after one early disastrous incident with &#8220;laughing gas&#8221; that I found disorienting and ultimately unbearable; I still report this as an allergy on new dental forms).<\/p>\n\n\n\n<p>Most of my successful interactions with the dentist wound up being at university dental clinics. With my family&#8217;s income low and my dad&#8217;s patience for for-profit dentistry waning, these clinics were an oasis of affordable (sometimes free) care provided by eager and patient young people. The appointments were even more time-consuming, but we had the feeling that people were really listening to us. It was this habit that I maintained when, in New Orleans and having neglected my dentistry again, then having escaped a terrible boss to instead <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/category\/adventures-in-uber\">join the gig economy<\/a>, I found myself again short on insurance and long on time. I spent hours with wonderful dentists at the LSU Dental Clinic in New Orleans, then at WVU&#8217;s own Dental Clinic in Morgantown. Just in time to let things go again here in Philly.<\/p>\n\n\n\n<p>I&#8217;m expecting some fights. No, not with the x-ray tech. That&#8217;s something I can&#8217;t really bear to resist, not after years of feeling sheepish about my father&#8217;s virulence in fighting the procedures as a youth, not after hearing so many beleaguered explanations of why they were so important. If I get cancer in my jaw or mouth (&#8220;deprogram,&#8221; I can hear my father saying), then I&#8217;ve made a grievous error and he was right all along. But I&#8217;m expecting more fights about the billing. I have insurance and Alex has insurance and Graham has insurance and there&#8217;s maybe two bills out of twenty we&#8217;ve received since getting this insurance that have been properly allocated. Everything&#8217;s a fight. It&#8217;s just the nature of contemporary capitalism that most companies and corporations either deliberately overbill and count on people to not have the time, commitment, and understanding to properly fight back <em>or<\/em> that they can save money by not doing things consistently and properly and let the chips fall where they may. Malignance or neglect, it was a debate my dad and I had frequently. I tended to see neglect where he saw malice, but he was always better at fighting both. I was sometimes mortified by how hard he fought on some of these issues, but as an adult I&#8217;ve come to really appreciate his diligence and tenacity for the fight. It&#8217;s as necessary a skill in modern America as knowing how to drive or operate a cell phone.<\/p>\n\n\n\n<p>But, as my dad said often, it&#8217;s like pulling hen&#8217;s teeth. My dad never met a metaphor he couldn&#8217;t mix, and some of his favorites became idioms of his own making, to the point where I&#8217;ve almost forgotten what was original and what was his adjustment. Pulling hen&#8217;s teeth may have been the single best of these, though. For of course hens don&#8217;t have teeth, which makes pulling them all the harder.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/bluepyramid.org\/storey\/wp-content\/uploads\/2023\/07\/DentalGraham.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"524\" height=\"700\" src=\"https:\/\/bluepyramid.org\/storey\/wp-content\/uploads\/2023\/07\/DentalGraham.jpg\" alt=\"\" class=\"wp-image-4250\" srcset=\"http:\/\/bluepyramid.org\/storey\/wp-content\/uploads\/2023\/07\/DentalGraham.jpg 524w, http:\/\/bluepyramid.org\/storey\/wp-content\/uploads\/2023\/07\/DentalGraham-225x300.jpg 225w\" sizes=\"auto, (max-width: 524px) 100vw, 524px\" \/><\/a><\/figure>\n\n\n<hr>\n\n\n<p><em>This is the 11th post in the <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/category\/one-thing\" data-type=\"URL\" data-id=\"https:\/\/bluepyramid.org\/storey\/archives\/category\/one-thing\">One Thing<\/a> series.<\/em><\/p>\n\n\n\n<p><strong>Last Five<\/strong><br>#10: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4241\">Do the Extra Thing<\/a><br>#9: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4237\">Climbing the Ladder<\/a><br>#8: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4231\">Home Depot Away from Home<\/a><br>#7: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4227\">It&#8217;s the Heart that Matters More<\/a><br>#6: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4224\">Bed by Day<\/a><br><br><strong>Introduction &amp; First Four<\/strong><br>#4: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4210\">Forgive, Don&#8217;t Forget<\/a><br>#3: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4205\">Call Your Mother<\/a><br>#2: <a href=\"http:\/\/bluepyramid.org\/storey\/archives\/4198\">In the Land of Make-Believe<\/a><br>#1: <a href=\"http:\/\/bluepyramid.org\/storey\/archives\/4193\" data-type=\"URL\" data-id=\"http:\/\/bluepyramid.org\/storey\/archives\/4193\">Wistful Wisteria<\/a><br>Introduction: <a href=\"https:\/\/bluepyramid.org\/storey\/archives\/4187\" data-type=\"URL\" data-id=\"https:\/\/bluepyramid.org\/storey\/archives\/4187\">Announcement and Rules<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I called my dental insurance today and officially designated my chosen dental provider as my dental provider. It wasn&#8217;t a big thing, but it was a thing I needed to do and I did it today. The need arose because I&#8217;d mistakenly presumed, early last month, that I could just show up to a dentist [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4250,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,50,41,94,43],"tags":[5,6,76,95,78],"class_list":["post-4248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-day-in-the-life","category-but-the-past-isnt-done-with-us","category-its-the-stupid-economy","category-one-thing","category-the-problem-of-being-a-person","tag-a-day-in-the-life","tag-but-the-past-isnt-done-with-us","tag-its-the-stupid-economy","tag-one-thing","tag-the-problem-of-being-a-person"],"_links":{"self":[{"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/posts\/4248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/comments?post=4248"}],"version-history":[{"count":3,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/posts\/4248\/revisions"}],"predecessor-version":[{"id":4252,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/posts\/4248\/revisions\/4252"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/media\/4250"}],"wp:attachment":[{"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/media?parent=4248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/categories?post=4248"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/bluepyramid.org\/storey\/wp-json\/wp\/v2\/tags?post=4248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}